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2-Pack 1200 GSM Car Drying Towels – Microfiber Towels for Cars (36" x 24"), Ultra-Absorbent, Streak-Free, Scratch-Free, No Water Spots, Double-Twist Pile & Edgeless Design Original price was: $26.99.$25.99Current price is: $25.99. -
1400 GSM Car Drying Towels Car Detailing– XXL Microfiber Towels for Cars, Trucks (48" x 24"), Ultra-Absorbent, Streak-Free, Scratch-Free, No Water Spots, Double-Twist Pile & Edgeless Design Original price was: $26.99.$24.99Current price is: $24.99. -
2-Pack 1200 GSM Car Drying Towels – Microfiber Towels for Cars (36" x 24"), Ultra-Absorbent, Streak-Free, Scratch-Free, No Water Spots, Double-Twist Pile & Edgeless Design(Orange) Original price was: $29.99.$27.99Current price is: $27.99. -
2-Pack 1200 GSM Car Drying Towels – Microfiber Towels for Cars (36" x 24"), Ultra-Absorbent, Streak-Free, Scratch-Free, No Water Spots, Double-Twist Pile & Edgeless Design(Blue) Original price was: $35.99.$33.99Current price is: $33.99.
Return & Refund Policy
Effective Date: January 1, 2026
1. Quality Guarantee
We have painstakingly engineered the most advanced, ultra-absorbent microfiber auto detailing towels in the industry. We are profoundly confident in our luxurious 1200 GSM double-twist loop technology. However, if you are not entirely satisfied with your uncompromised, unused purchase, SMINDER provides a highly structured 30-Day Return Policy. You are granted exactly 30 calendar days from the official date of delivery to initiate a formal return request with our dedicated customer support team.
2. Eligibility Conditions
Because our detailing towels are precisely manufactured to protect delicate automotive clear coats, we enforce uncompromising quality, safety, and contamination standards. To be fully eligible for a refund, the microfiber towels must remain entirely unused, unwashed, and in their pristine original packaging. We categorically cannot accept returns on any towels that have been exposed to water, detailing chemicals, waxes, or dirt under any circumstances, as contaminated microfibers cannot be safely restocked or resold.
3. The RMA Process
To officially initiate a return, retail customers and B2B commercial partners must contact our support desk via our official corporate email. You must provide your original order number and a valid, detailed reason for the return request. Our support team will subsequently issue a unique Return Merchandise Authorization (RMA) number alongside the precise address of our designated returns processing facility. Parcels shipped back without a pre-approved RMA number will be rejected at the receiving dock and returned to sender.
4. Refund Timelines
Upon the arrival of your returned parcel at our central facility, our quality assurance technicians will meticulously inspect the microfiber structure and packaging to ensure zero contamination has occurred. We will immediately dispatch an email notifying you of the approval or rejection of your refund based on our strict cleanliness criteria. If unconditionally approved, the refund will be systematically processed, and a credit will automatically be applied to your original method of payment within 5 to 7 business days.
5. Restocking Fees
Please note that the original shipping charges incurred during checkout are strictly non-refundable and will be automatically deducted from your final refund amount. Customers are entirely responsible for financing their own return shipping logistics and postage. For massive, large-scale B2B wholesale returns, a standard 15% corporate restocking fee will be actively applied to cover the intense labor and processing overhead required to securely intake bulk commercial inventory.
6. Defective Merchandise
SMINDER maintains a nearly flawless manufacturing and weaving record within our production facilities. However, if your detailing towels arrive defective or the ultrasonic cut edges are compromised due to rare manufacturing errors, we take immediate full responsibility. We strictly replace items only if they are defective upon arrival. Contact us immediately with high-definition visual proof, and we will expedite a pristine replacement package via priority shipping at zero additional cost to your account.
7. Exchange Protocols
Due to the highly sensitive nature of premium microfiber fabrics and the risk of cross-contamination, we generally do not process standard exchanges once an order has been successfully fulfilled and shipped. If you wish to purchase a different quantity or require a different towel variant after receiving your product, you must process a standard return for your unused item according to the strict rules above, and subsequently place a brand new, independent order through our digital storefront.
8. Final Sale Items
Microfiber towels purchased during exclusive seasonal flash sales, warehouse clearance events, or utilizing high-discount promotional coupon codes are definitively classified as Final Sale. These specific items are strictly exempt from our standard 30-Day Return Policy and cannot be refunded or exchanged unless they arrive with a verified, documented manufacturing defect. B2B wholesale bulk orders processed under custom negotiated contracts are similarly bound by the specific return clauses outlined in their individual corporate agreements.